*** This is an automated email *** Hi csiynt, Thank you for contacting The TotalAV Team. Your email has been received and we will aim to reply within 24 hours. During busy periods this may take a bit longer as our premium members take priority, but we will get back to you. If you are premium user you can contact our support team directly by selecting the 'Support' button located on the left-hand navigation bar within your control panel. You will then see an option to 'Email Us'. Alternatively, you can simply reply to any of our billing or paid upgrade emails. Remember, here at TotalAV, your protection is our priority. Customer...